We believe in a simple concept to succeed in business, and that is to provide our customers with a fair, simple, and responsive service and in doing so this maintains long term relationships, allow us to continue to grow, educate ourselves, and become expert at YOUR system and how technology works best toward your business' success. I.T. does not exist for I.T.'s sake, it exists so you can sell a widget, provide a service to a customer, etc. We get that, and every issue is important.
There is an old saying you are certainly familiar with: "Showing up is half the battle". To that end, we promise a human will answer the phone when you call us and support will begin immediately. We provide 15 minute response times to email tickets, and half day response times to onsite work when required. And we back this with certified highly skilled engineers who can solve your problems fast, getting your employees back to work and productive.